Refund Policy

At Tutorwebs.com, we offer digital services such as tutor profile promotion, premium listings, job postings, and institute visibility upgrades. Due to the nature of digital service activation and verification processes, our refund policy is defined as follows:

1. Eligibility for Refund

• Refunds are eligible only if the service is not activated within 72 hours of payment.
• Once a profile is verified, listed, or promoted, or any visibility service is delivered, no refund will be issued.
• In the case of technical errors or duplicate payments, users may request a review and refund with valid proof.

2. Cancellation Policy

Service cancellation is only applicable before verification, listing, or promotion has begun. Requests must be emailed to support@tutorwebs.com with complete transaction details.

3. Refund Timeframe

Approved refunds will be processed within 7–10 business days to the original mode of payment. Any delay due to bank/payment gateway is beyond our control.

4. Non-Refundable Services

• Services that have been fully or partially delivered
• Resume/CV visibility to employers after publication
• Premium tutor/institute listing once made live
• Custom student-tutor matchmaking handled by our team

5. Contact for Refunds

If you believe you are eligible for a refund or have any concerns regarding payments, please contact us at support@tutorwebs.com with your full name, contact number, and transaction ID.